Our contact details
Name: Cee MacDonald
E-mail: cee@paperaid.org
Date: 09/06/22
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers and contact details including emails and phone numbers.
- Notes of meeting and action points
- Any information which is sent to us by clients in order for us to work with them.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- In order to make an initial consultation with us.
- In order for us to work with you.
We use the information that you have given us in order to provide assistance services to you.
We will not share this information with anyone else without your consent.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting cee@paperaid.org.
How we store your personal information
Your information is securely stored. All our devices are password protected, and our secure cloud services require two factor authentication.
We keep information about clients and clients work for three years before deleting. This is so if you return for more work you don’t have to give us information again. We will then dispose your information by deleting it from any laptops or from any secure cloud services which have been used to store it. If you would like is to delete information sooner than contact us to let us know and we will action it immediately.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at cee@paperaid.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at cee@paperaid.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk